Pinewood Are Shortlisted Yet Again.

ESTAS SHORTLIST PRESS RELEASE ISSUED MAY 2023

Pinewood Property Estates achieves ‘Standard of Excellence’ to make The ESTAS shortlist for the 5th Year Running

Pinewood are shortlisted Yet Again, recognised for delivering outstanding customer service to its clients. Making the shortlist for The ESTAS – the biggest award scheme in the UK residential property industry.

Pinewood Property Estates has achieved the ESTAS ‘Standard of Excellence’ for the 5th year running. This is based on the service ratings they achieved via customer reviews to the ESTAS review platform. The reviews are completed at the end of the moving experience. ESTAS monitor service ratings over a 12 month period. This gives a highly accurate overview of the standard of service delivered to the customers. The ESTAS ‘Standard of Excellence’ provides a kitemark demonstrating the consistent service performance of every firm shortlisted in 2023.

The ESTAS Awards honour the best, agents, conveyancers and mortgage brokers in the UK. The awards are powered by the ESTAS online customer review platform. Enabling property professionals to demonstrate the customer service standards that they deliver for their clients. Moreover ESTAS strict verification process ensures reviews are genuine, and this year’s shortlist has been calculated following the evaluation of 300,000 customer review ratings.

Furthermore, the regional and national winners are announced in October at the prestigious annual ESTAS ceremony held in London.  The awards are presented by the UK’s favourite property expert Phil Spencer in front of 1,200 of the UK’s top property professionals.

Spencer said “The ESTAS Awards are based on real feedback, from real clients experiencing real service so they provide genuine proof of the service levels that a firm is delivering to clients. High quality customer service is crucial, if home movers are going to realise their dream of getting the property they set their hearts on.”

Simon Brown, founder of ESTAS says “At ESTAS we’re creating a community for best practice property professionals who all share a passion for delivering great service and a belief that service really does matter.”

Pinewood Managing Director, Stacey Davies-Bowler said “Once again we find ourselves shortlisted for these prestigious awards for the 5th year running, I have to pinch myself each time this happens and each time we come away with silverware. It makes me so proud that the team continue year on year to offer exceptional customer service to all our clients. Long may this continue…”